Shipping policy

Processing times
All Scent of the North products are prepared and packed with care. We aim to dispatch orders within 3–5 working days. During busy periods or for handmade-to-order products, dispatch may take a little longer.

UK Delivery
Orders are currently available for delivery within the UK. Delivery times are estimates and begin once your order has been dispatched.

You will receive confirmation when your order has been dispatched.

Local Collection
Local collection may be available by prior arrangement. Please contact us before placing your order if you would like to arrange collection.

Delivery issues
Please ensure your delivery address is correct when placing your order. If your parcel arrives damaged, please contact us as soon as possible with photographs of the packaging and damaged item so we can help.

Scent of the North Home Fragrance
Handmade in Northumberland